Question 1

How quickly can you fix my motor failure?

Accepted Answer

In most cases, we can repair garage door motor failures within the same day of your call. Our technicians arrive with fully stocked service vehicles containing common motor parts, allowing us to complete repairs on the spot. For standard motor issues like capacitor failures, gear problems, or electrical faults, we typically resolve the problem within 1-2 hours of arrival. If your motor requires complete replacement, we stock popular brands and can often complete the installation the same day. For emergency situations, our 24/7 rapid response team prioritizes motor failures since they can leave your home unsecured. Call us at (330) 862-9382 for immediate assistance.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Garage door motor failure can stem from several common causes. First, age and wear are primary factors – most motors last 10-15 years with proper maintenance. Power surges from storms can damage internal electronics and capacitors. Overheating occurs when motors run too long, especially during extreme temperatures or when lifting doors that are too heavy. Worn gears inside the motor housing eventually strip and fail. Lack of maintenance leads to dirt buildup and lubrication breakdown. Additionally, using the wrong motor size for your door's weight strains the unit. Regular professional maintenance can identify these issues early and extend your motor's lifespan by several years.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new wood garage door installation affordable. We partner with several financing providers to offer plans with competitive interest rates, low monthly payments, and terms ranging from 6 to 60 months. Many customers qualify for 0% APR promotional periods on approved credit. Wood garage doors represent a significant investment in your home's curb appeal and value, and we believe quality shouldn't be out of reach. During your free in-home consultation, we'll discuss all available financing options and help you find a plan that fits your budget. Contact us to learn more about current promotions and pre-qualification.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once per year, ideally in the spring or fall. During a maintenance visit, our technicians inspect all components, lubricate moving parts, check spring tension, test safety features, and identify potential issues before they become costly repairs. Homes with high usage (multiple daily cycles) may benefit from bi-annual service. Regular maintenance extends the life of your door by 5-10 years and helps prevent unexpected breakdowns.

Question 5

What warranty do you offer on installations?

Accepted Answer

We provide a comprehensive 5-Year Warranty on all garage door installations and repairs. This covers parts and labor for any defects in workmanship or materials. Additionally, manufacturer warranties on doors and openers typically range from 1-10 years depending on the product. Our warranty is fully transferable if you sell your home, adding value to your property. We stand behind every job we do.

Question 6

Do you service commercial garage doors?

Accepted Answer

Absolutely! We service both residential and commercial garage doors throughout the Lakemore and greater Akron area. Our commercial services include sectional doors, rolling steel doors, high-speed doors, loading dock equipment, and fire-rated doors. We understand that business operations depend on functional doors, so we offer priority scheduling and after-hours service for commercial clients.

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